In some situations, your application files can become inconsistent or even damaged due to missed updates or multiple installations.
If your app crashes or doesn’t work correctly, this article will guide you step by step to resolve any possible issue through the following major steps:
Please close your application before following the next steps
1- Update Google Chrome & MS Edge
If you don’t have the latest version, wait until it finishes the update.
Do the same with MS Edge:
Open your file explorer and navigate to the working folder:
C:/Program Files/SoftGateway/InMillion Web Traffic
Delete the following files:
Launch your application and execute the Default Job
If something went wrong, continue to the second step:
2- Repair installation:
Type your website URL then click on Send Now button. Just like that, nothing else.
If everything went well, you don't need to do anything else. Just continue to enjoy using our application 🙂
If not, you may need to repair .NET 6 installation.
3- Repair / Reinstall .NET 6:
To repair or reinstall your .NET 6 package:
After you repair .NET 6, it's recommended to restart your PC then run the application again and try the test job as we mentioned in the previous step. We assume the it will work correctly.
For any further help, please open a support ticket
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